Q1. When can I get the price?
We usually quote within 24 hours after we get your inquiry.
If you are very urgent to get the price, please call us.
We hope you can provide specific types or pictures, so you can get a more accurate quote.
Q2. Can I order samples?
Yes, we provide a sampling service to our hospitality and trade professionals. You will need to complete our sample request form. Please note we do charge for our samples, however, we can provide a full refund (minus delivery costs) if the samples are returned to us. Alternatively, if a subsequent order is placed after seeing the samples, we will deduct the cost from your final invoice.
Q3. Are your samples free or need cost?
Actually, it depends on the products.it requires spl cost and freight collection. Pls informed that all spls cost and freight costs can be returned to you after the order is placed. You’re welcome to email us for checking.
Q4. Can you do the designs for us?
Yes! We have a professional team with rich experience in product design and manufacturing. We can design and manufacture the products as per your idea. Furthermore, we provide OEM or ODM services.
Q5. Do you provide international services?
Yes, we can deliver anywhere in the world using our network of reliable and fast couriers. If you can’t see your country during checkout, please contact a member of our team, so we can calculate a rate for you.
Q6. Do you offer discounts?
Yes, we can offer discounts for members of the trade such as designers, architects, contractors, and hospitality professionals. In addition, we may be able to offer special discounts for large volume orders. Please contact our customer support team with any questions.
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